FAQ

Our puddle lights are designed for easy installation. They come with a plug-and-play setup specific to your car model, so no professional help is required. Simply remove your old lights and plug in your new Custom Puddle Lights.

Check under your door panels for existing puddle light sockets. Not all vehicles have them from the factory. If you’re unsure, send us a photo and we’ll help.

Our puddle lights are built to last. Each light features a glass-engraved lens that won’t fade over time. They’re also weatherproof, meaning they’ll perform in rain, snow, or harsh conditions without losing brightness or clarity.

We offer a 15-day returns window. If for any reason you’re not satisfied with your purchase or have questions, you can return it within 30 days for a refund. Additionally, all our products come with a 6 month warranty against manufacturing defects.

Our processing time for custom orders is typically 5-7 business days. Once shipped, delivery times vary depending on your location, but most orders arrive within 10-15 business days. Once shipped, you’ll receive a tracking number via email.

If you need to make changes or cancel your order, please contact us within 24 hours of placing your order. Since our products are custom-made, we cannot make changes or cancellations once production has started.

Yes! We welcome one-piece custom orders — no minimums required.

We accept JPG, PNG, or PDF files. If you’re not sure your image is usable, feel free to email us. We also offer design help for $15.

Technically yes, but it will require additional wiring and modification. We recommend professional installation in that case.